Shipping policy

Last updated: 2025-04-21

Please read this Shipping Policy carefully before making a purchase on Stromsskar.se. By placing an order, you agree to the following shipping terms:

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1. Processing and Delivery Time
a. Strömsskär strives to process and ship orders as quickly as possible. Normal processing time may vary depending on the product, but we aim to ship orders within 2–5 business days from the time the order is received and confirmed.
b. Delivery times vary, with our average delivery time ranging between 6–16 business days depending on the destination. Please note that delivery time may be affected by factors such as geographic location and potential customs delays.

2. Carriers and Tracking
a. We use reliable shipping partners to ensure safe and dependable delivery of your items. Tracking information will be provided when available so you can follow your order during shipment.

3. Shipping Costs
a. Shipping costs are calculated based on destination and the chosen delivery method. Costs are included in the purchase and displayed at checkout.

4. Customs Duties
a. For orders exceeding 1500 SEK, customs duties may apply. The buyer is responsible for paying these fees.

5. Delivery Issues and Lost Packages
a. If any issues occur with delivery, including lost or damaged packages, please contact our customer service as soon as possible. We will work to resolve the issue and take appropriate action.
b. We are not responsible for delays beyond our control, such as customs delays or postal disruptions. Any changes will be published on our website, and customers are responsible for reviewing the terms regularly to stay informed.
c. By making a purchase on Stromsskar.se, you agree to these shipping terms and any other applicable policies and conditions available on the website.